Shipping policy
At Zenbotanique, we carefully prepare each order with the intention and care behind every wellness ritual. We partner with trusted logistics providers to ensure your herbal skincare and ritual essentials arrive safely and smoothly.
Shipping Destinations
We currently ship to the United States only. International shipping is not currently available. Shipping rates and estimated delivery times are shown at checkout. Orders over $85 qualify for free U.S. shipping.
If your destination is not available at checkout, please contact us at:
We will be happy to assist you with available shipping options and costs.
Shipping Rates
For orders shipped within the United States:
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Free Shipping on orders over $85
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Standard Shipping: $8 for orders under $85
Processing & Delivery Time
Each order is carefully prepared before shipment.
Processing Time:
4–7 business days
Shipping Time:
6–13 business days
Estimated Total Delivery Time:
10–20 business days
Some products may be carefully prepared or customized according to your order. Any additional preparation time required for these items is already included within our processing timeframe.
Please note that delivery times are estimates and may vary due to circumstances outside of our control, including carrier delays, weather conditions, holidays, or other unexpected logistics disruptions.
Order Tracking
Tracking information is emailed to you as soon as your order ships.
We are continuously improving our shipping experience and will introduce enhanced tracking notifications in the future.
Shipping Information Accuracy
Please ensure that all shipping information provided at checkout is accurate and complete.
Zenbotanique is not responsible for delays, additional shipping charges, or delivery issues caused by incorrect or incomplete addresses provided by customers.
If an order needs to be reshipped due to an incorrect address, additional shipping costs may apply and will be the responsibility of the customer.
PO Box Addresses
We are able to ship to PO Box addresses; however, additional shipping arrangements or fees may apply.
If you would like your order shipped to a PO Box, please contact us before placing your order:
Delays & Delivery Exceptions
While we work closely with our logistics partners to provide reliable delivery, certain delays may occur due to circumstances beyond our control, including:
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Severe weather conditions
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Holidays and peak shipping periods
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Carrier delays
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Customs or international shipping procedures
Zenbotanique is not responsible for delays caused by these external factors.
If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier first. You may also reach out to us at:
and we will do our best to assist.
Taxes & Duties
U.S. Sales Tax
Prices displayed on our website do not include U.S. sales tax.
Where required by applicable state and local law, sales tax will be calculated at checkout after you enter your shipping address.
Any applicable sales tax will be displayed before you complete your purchase.
The amount of sales tax, if applicable, may vary depending on your shipping destination and local tax requirements.
Import Duties
U.S. customers will not be charged additional import duties upon delivery.
Returns & Refunds
For information about returns, exchanges, and refunds, please visit our Return Policy page.
If you have any questions regarding your order or shipping, please contact us:
Thank you for choosing Zenbotanique and joining us in a slower, more mindful approach to beauty and wellness.